Your Partner in Survey-Ready, Resident-Centered Pharmacy Care
Clinical expertise and compliance support that helps skilled nursing facilities excel in quality metrics, reduce readmissions, and deliver exceptional care.
Pharmacy Services for Skilled Nursing Facilities
Skilled nursing facilities face intense regulatory scrutiny, complex Medicare requirements, and quality metric pressure. We provide the clinical partnership and operational excellence you need to succeed — backed by three generations of long-term care pharmacy expertise.
Our Services
Comprehensive SNF Pharmacy Services
Clinical and operational pharmacy support built around the realities of skilled nursing.
Survey readiness and quality performance aren’t separate workstreams — they’re the same conversation. We stay close to both so your team isn’t managing either alone.
- Monthly medication audits, pre-survey readiness assessments, and F-tag 755, 756, 757 compliance support
- Data analytics and QAPI committee support targeting star rating improvement
- Root cause analysis for medication incidents and readmission prevention reconciliation
Prior authorizations, formulary exceptions, coverage gaps — we handle the insurance complexity so your staff isn’t spending hours on hold chasing approvals.
- Dedicated specialist for prior authorization management and appeals
- Part D transition supplies so patients never wait on insurance
- Medication therapy management (MTM) program compliance
A well-organized medication cart isn’t just an operational nicety — it’s a safety issue. Between on-site automated dispensing and a delivery schedule built around your facility, your team has what it needs when it needs it.
- On-site automated dispensing cabinets providing immediate 24/7 access to 90% of resident medications — installed, stocked, and maintained by our team
- Medication cart organization customized to your med pass schedule
- Controlled substance accountability systems with real-time inventory tracking
- Emergency kits and stock medication management
Our pharmacists show up — to care plan meetings, to your floor, and to the phone when something needs attention. Every admission is treated as a clinical event, not just an order entry task.
- Monthly on-site medication reviews, deprescribing consultations, and psychotropic medication reduction support
- Hospital discharge reconciliation within 24 hours with duplicate therapy identification
- Family education on medication changes and medication list accuracy at every transition
Why Skilled Nursing Facilities Switch to Friendship Pharmacy
✕ Call center and ticket system
✓ Direct access to the executive and pharmacy team
✕ Different pharmacists each call
✓ Same pharmacy team who know your facility
✕ Extra charge for consultant services
✓ Access to Pharmacy Consultants
✕ Next business day for urgent needs
✓ Emergency delivery in hours when needed
✕ Rigid terms with little flexibility
✓ Flexible contract terms
✕ Regional distribution delays
✓ Local delivery for immediate access
✕ One-size-fits-all approach
✓ Flexible packaging customized to your facility
✕ Corporate division with quarterly profit targets
✓ Personal accountability — our family name is on the door
FAQ
Frequently Asked Questions
You call our emergency line and reach an on-call pharmacist immediately. We can deliver medications the same day if clinically urgent, or first thing in the morning for less critical needs.
We treat survey readiness as an ongoing process, not a last-minute scramble. Our pharmacy team conducts monthly medication storage and documentation audits, flags potential F-tag issues before they become deficiencies, and provides your team with the documentation needed to demonstrate proper pharmacy oversight. When surveyors walk in, you’re ready — because we’ve been preparing alongside you all year.
We treat any deficiency as our problem to solve, not just yours to document. We’ll conduct a root cause review, work with your Director of Nursing to develop a corrective action plan, and provide the documentation and process changes needed to demonstrate resolution. Our goal is to make sure it doesn’t happen again — and that your next survey reflects that.
Typical transitions take 30–60 days with a dedicated transition coordinator ensuring zero disruption. We handle all resident medication reconciliation, staff training, and system setup.
Yes, we offer experienced pharmacy consultant services including patient reviews, on-site visits and additional services. We can provide more details on request.
CMS scrutiny around unnecessary psychotropic use in SNFs is significant, and we take it seriously. Our consultant pharmacist tracks gradual dose reduction (GDR) compliance, flags residents who may be candidates for deprescribing, and provides the documentation your team needs to demonstrate that non-pharmacological interventions were considered before medications were initiated or continued. We support both the clinical and the compliance side of this requirement.
We provide a standard cadence of reports on medication-related quality measures, proactive interventions to prevent issues, and clinical programs specifically targeting areas like rehospitalizations, antipsychotic use, and falls. Our pharmacist works with your QAPI committee.
The best way to evaluate a pharmacy partner is a conversation.
Let's discuss how we can support your quality goals and regulatory compliance.